Healthcare Systems and Services
The Healthcare program focuses on public health, health systems management, and patient care delivery. It blends theory and practice to prepare students for leadership roles in healthcare services.

Service Business Model Innovation in Healthcare and Hospital Management
Mario A. Pfannstiel, Christoph Rasche
Springer, 2016-12-16
This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in prof...

Managing the Myths of Health Care
Henry Mintzberg
Berrett-Koehler Publishers, 2017-05-15
“Health care is not failing but succeeding, expensively, and we don't want to pay for it. So the administrations, public and private alike, intervene to cut costs, and herein lies the failure.” In...

Patient Safety
Abha Agrawal
Springer Science & Business Media, 2013-10-04
Despite the evolution and growing awareness of patient safety, many medical professionals are not a part of this important conversation. Clinicians often believe they are too busy taking care of patie...